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Our Policies, Clearly
Explained
Please review our terms of service before using our website or booking an install.
At Stereo Steve’s, we value transparency, trust, and professionalism. Our terms and conditions are here to protect both our customers and our team by outlining what you can expect when working with us—whether you're browsing our site, purchasing gear, or scheduling a custom installation.
By using our services or accessing our website, you agree to the policies outlined below. Please read them carefully before submitting a quote request, purchasing products, or booking an appointment.
1. Service Appointments & Deposits
To schedule a custom installation or fabrication project, a non-refundable deposit may be required to secure your spot and reserve any special-order parts. Cancellations with less than 48 hours’ notice may result in additional fees.
2. Product Warranty & Returns
All products sold by Stereo Steve’s include the manufacturer’s original warranty. We honor manufacturer policies for returns or exchanges on defective items but do not offer refunds on installed or opened items unless defective.
3. Labor Guarantee
Our labor is backed by a 1-year workmanship warranty. If you experience any issues with your installation related to how it was performed, we’ll inspect and correct it at no charge. Warranty does not cover user damage or tampering by third parties.
4. Website Usage
All content on this website, including text, images, and branding, is the property of Stereo Steve’s and may not be reproduced without written permission. Any misuse of our website or false appointment submissions may result in denied service.
Opt-Out & Support Mechanisms
You can cancel the SMS service at any time. Just text "STOP" to the (801) 709-1285. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at stereostevesutah@gmail.com
Last updated: January 27, 2026
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.stereosteves.com/ website (the “Service”) operated by Stereo Steve's LLC DBA Stereo Steve's (“Company”, “We”, “Us”, or “Our”).
By accessing or using the Service, You agree to be bound by these Terms. If You do not agree with any part of the Terms, then You may not access the Service.
Services Provided
Stereo Steve's provides professional car audio services, including but not limited to custom audio parts, and related services.
All services are provided based on the condition of the vehicle at the time of service. Results may vary depending on vehicle condition, age, and prior treatments.
Appointments & Scheduling
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Appointments may be booked online, by phone, or through approved booking platforms.
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You agree to provide accurate vehicle and contact information at the time of booking.
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The Company reserves the right to refuse service for safety, accessibility, or condition-related reasons.
Cancellations & No-Shows
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Cancellations or reschedules must be made at least 24 hours before the scheduled appointment.
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Late cancellations or no-shows may result in a cancellation fee or forfeiture of any deposit paid.
Payments
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All prices are listed in U.S. Dollars and are subject to change without notice.
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Payment is due upon completion of service unless otherwise agreed in writing.
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Deposits, if required, are non-refundable unless stated otherwise.
Customer Responsibilities
You agree to:
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Remove personal belongings from the vehicle before service
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Disclose any known pre-existing damage, defects, or aftermarket parts
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Ensure the vehicle is accessible and safe to work on
The Company is not responsible for damage related to pre-existing conditions or undisclosed issues.
Satisfaction & Liability
Stereo Steve's will perform all services with reasonable care and professional standards.
To the fullest extent permitted by law:
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The Company is not liable for indirect, incidental, or consequential damages
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Liability, if any, is limited to the amount paid for the specific service performed
All services are provided “as is” without warranties, express or implied.
Intellectual Property
All content on the Website, including logos, text, images, and designs, is the property of Premium Film Solutions and may not be copied or used without written permission.
Prohibited Use
You agree not to:
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Use the Website for unlawful purposes
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Attempt to interfere with site security or operations
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Provide false or misleading information
Third-Party Links
Our Website may include links to third-party websites. We are not responsible for their content, policies, or practices.
Termination
We reserve the right to suspend or terminate access to the Service at any time for violations of these Terms, without prior notice.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the State of Utah, United States, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Service constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about this Terms of Service, You can contact us:
By phone number: 801-709-1285
SMS Messaging Terms & Conditions
SMS Program Description
Stereo Steve’s offers SMS messaging to provide customers and prospects with appointment confirmations, appointment reminders, service updates, promotional offers, and important business notifications related to our automotive audio, electronics, and customization services.
Messages are only sent to individuals who have explicitly opted in to receive SMS communications from Stereo Steve’s.
Consent to Receive SMS Messages
By providing your mobile phone number and opting in through our website, forms, booking tools, or other communication channels, you consent to receive SMS messages from Stereo Steve’s for the purposes described above. Consent is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your interaction with Stereo Steve’s, including appointment activity, service requests, or promotional engagement.
Message & Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages. Please contact your wireless provider for details.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from Stereo Steve’s unless you re-opt in.
Help & Support
For assistance, reply HELP to any message or contact us at:
Email:stereostevesutah@gmail.com.com
Phone: 801-709-1285
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be 18 years of age or older to opt in to receive SMS messages from Stereo Steve’s.
Privacy & Data Use
Your privacy is important to us. We do not sell, share, or distribute your mobile number or SMS consent information to third parties for marketing purposes. SMS data is used solely to communicate with you regarding Stereo Steve’s services.
For more information, please review our Privacy Policy.
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