Our Policies, Clearly
Explained

Please review our terms of service before using our website or booking an install.

At Stereo Steve’s, we value transparency, trust, and professionalism. Our terms and conditions are here to protect both our customers and our team by outlining what you can expect when working with us—whether you're browsing our site, purchasing gear, or scheduling a custom installation.

By using our services or accessing our website, you agree to the policies outlined below. Please read them carefully before submitting a quote request, purchasing products, or booking an appointment.

1. Service Appointments & Deposits

To schedule a custom installation or fabrication project, a non-refundable deposit may be required to secure your spot and reserve any special-order parts. Cancellations with less than 48 hours’ notice may result in additional fees.

2. Product Warranty & Returns

All products sold by Stereo Steve’s include the manufacturer’s original warranty. We honor manufacturer policies for returns or exchanges on defective items but do not offer refunds on installed or opened items unless defective.

3. Labor Guarantee

Our labor is backed by a 1-year workmanship warranty. If you experience any issues with your installation related to how it was performed, we’ll inspect and correct it at no charge. Warranty does not cover user damage or tampering by third parties.

4. Website Usage

All content on this website, including text, images, and branding, is the property of Stereo Steve’s and may not be reproduced without written permission. Any misuse of our website or false appointment submissions may result in denied service.

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